Our Refund & Cancellation Policy


We understand that sometimes changes in circumstances and availability mean you might no longer be able to attend a training session for which you've registered.

We're ready to work with you to resolve any conflicts, including transferring your registration to another member of your team.

If that's not possible the following cancellation and refund policy will apply to all training course registrations received on or after September 16, 2021.

  • Cancellations received in advance of 30 days before a workshop will receive a full refund.

  • Cancellations received less than 30 days but more than 10 days before a workshop will receive a refund of 60%.

  • Cancellations received less than 10 days before a workshop will not be refunded.

To inquire about transferring your registration or requesting a refund, please email us.